Amazon.com has attracted criticism from various sources, where certain ethical practices and business policies have been questioned. Amazon also faces various allegations of anti-competitive or monopolistic behavior.
Video Amazon.com controversies
Anti-competitive practices
One-click patent
The company has been controversial because of the alleged use of patents as a competitive obstacle. "1-Click Patent" is probably the most famous example of this. Amazon uses one-click patents against competitors Barnes & amp; Noble's website led the Free Software Foundation to announce an April 2002 boycott of Amazon. The boycott was suspended in September 2002. On February 22, 2000, the company was granted patents that included an Internet-based customer referral system, or what is commonly called an "affiliate program". Industry leaders Tim O'Reilly and Charlie Jackson spoke out against the patent, and O'Reilly published an open letter to Jeff Bezos, Amazon's CEO, protesting the 1-click patent and patent affiliate program, and petitioned him to "avoid any attempt to limit the development of more continued from Internet commerce ". O'Reilly collects 10,000 signatures with this petition. Bezos responded with an open letter of his own. The protests ended with O'Reilly and Bezos visiting Washington, D.C. to lobby for patent reform. On February 25, 2003, the company was granted a patent entitled "Methods and systems to conduct discussions related to items on the Internet discussion board". On May 12, 2006, the USPTO ordered a re-examination of the "Once-Click" patent, based on a request filed by actor Peter Calveley, who cited previous work of previous ecommerce patents and Digicash electronic money systems.
Canadian Website
Amazon has a Canadian site in both English and French, but until it came to power in March 2010, was prevented from operating its headquarters, servers, fulfillment centers or call centers in Canada by the country's legal restrictions on foreign-owned booksellers. In contrast, Canadian Amazon sites are from the United States, and Amazon has an agreement with Canada Post to handle distribution in Canada and for the use of the Mississauga shipping facility, Ontario at Crown Corporation. The release of Amazon.ca resulted in controversy in Canada. In 2002, the Canadian Booksellers Association and Indigo Books and Music requested a court ruling that the Amazon partnership with Canada Post represented efforts to circumvent Canadian law, but the litigation was dropped in 2004.
In January 2017, a package with Indian flag on it was sold on the Amazon Canada website. The use of the Indian flag in this way is considered to offend the Indian community and violates the Indian Flag code. India's Foreign Affairs Minister Sushma Swaraj threatens visa embargo for Amazon officials if Amazon does not make any unconditional apology and withdraws all these products.
In January 2017, Amazon.ca was required by the Competition Bureau to pay a $ 1 million fine, plus a $ 100,000 fee, for pricing practices for failing to provide "truth in advertising" according to Josephine Palumbo, deputy commissioner for deceptive marketing practices. The fines are levied because some products in Amazon.ca are shown with a high "price list", making lower selling prices seem very attractive, resulting in unfair competition over other retailers. This is a frequent practice among some retailers and a fine is meant to "send a clear message [to the industry] that unfounded savings claims will not be tolerated." The Bureau also indicates that the company has made changes to ensure that the regular price is more accurate.
BookSurge
In March 2008, sales representatives of the Amazon BookSurge division began contacting the print publisher on the title of the request to inform them that in order for Amazon to continue selling their POD books, they had to sign an agreement with Amazon's POD BookSurge. The publisher was told that in the end, the only POD title that Amazon would sell was printed by their own company, BookSurge. Some publishers feel that this ultimatum is a misuse of monopoly, and questioned the ethics of the move and its legality under anti-trust laws.
Direct sales
In 2008, Amazon UK was criticized for trying to prevent publishers from selling direct with discounts from their own websites. The Amazon argument is that they should be able to pay publishers based on the lower price offered on their website, not at the suggested full retail price (RRP).
Also in 2008, Amazon UK invited criticism in the UK publishing community after their withdrawal from the sale of key titles published by Hachette Livre UK. The withdrawal may be intended to put pressure on Hachette to provide the discount rate described by the trade as unreasonable. Curtis Brown's managing director Jonathan Lloyd argues that "publishers, writers and agents are 100% behind [Hachette].Someone has to draw a line in the sand Publishers have given 1% a year to retailers, so where does it stop? Using authors as football finance shameful. "
In August 2013, Amazon agreed to end its parity pricing policy for market sellers in the European Union, in response to an investigation by the UK Fair Trade Office and the German Federal Cartel Office. It is unclear whether this ruling applies to direct sales by publishers.
Removal of competitor products
On October 1, 2015, Amazon announced that Apple TV and Google Chromecast products are forbidden to be sold on Amazon.com by all merchants, with no new listings immediately effective, and all existing listings deleted effective October 29, 2015. Amazon believes that this is to prevent "customer confusion", because this device does not support the Amazon Video ecosystem. The move was criticized, as commentators believe that it is intended primarily to suppress the sale of products deemed to be a competition for Amazon Fire TV products, given that Amazon itself has deliberately refused to offer software for its own streaming service on these devices, and actions contrary to the implications that Amazon.com is a common online retailer.
As of May 2017, it was reported that Apple and Amazon approached a deal to offer Amazon Video on Apple TV, and allowed the product to return to the retailer. Amazon Video launched on Apple TV December 6, 2017.
Amazon has since pressed other Google products, including Google Home (which competes with Amazon Echo), Pixel phones, and the latest products from Google Nest Labs subsidiaries (though Nest Learning Thermostat has Alexa support). In retaliation, Google announced on December 6, 2017 that it would block YouTube from the Amazon Echo Show and Amazon Fire TV products. In December 2017, Amazon declared that they intend to start offering Chromecast again, but by March 2018, it has not actually done so. Meanwhile, Nest stated that he will no longer offer one of his future stocks to Amazon until he is committed to offering his entire product line.
Maps Amazon.com controversies
Differential pricing
In September 2000, price discrimination potentially violated the Robinson-Patman Act found on amazon.com. Amazon offers to sell a DVD to the buyer at one price, but once the buyer deletes the cookie that identifies himself as Amazon's regular customer, he is offered the same DVD at a much lower price. Jeff Bezos later apologized for the differential pricing and vowed that Amazon "will never test prices based on customer demographics". The company said the difference was the result of a random price test and offered to return customers who paid higher prices. Amazon also experimented with a random price test in 2000 when customers compared prices on "cheap goods" sites found that Amazon randomly offered the Diamond Rio MP3 player at a price much lower than its regular price.
Local work erosion and destruction of small local shopkeeper
Due to the size and scale of its economy, Amazon was able to issue the price of a small local shopkeeper. Stacy Mitchell and Olivia Lavecchia, researchers from the Institute for local self-reliance have argued that this has caused most small-scale local shopkeepers to close down in a number of cities and towns in the United States.
Sales tax collection
Amazon has been criticized for its refusal to collect sales tax from customers in countries where it has no physical presence, thus providing a comparative advantage over brick-and-mortar retailers. Hypothetically, some such customers must pay the same amount in using direct taxes to their country; however, some customers do so.
Tax evasion in Japan
In July 2009, Tokyo's National Tax Authority decided that Amazon should pay 14 billion yen ($ 119 million) in corporate taxes, although its operations in the country are officially represented by a US-based subsidiary, Amazon Int'l Sales, Inc.
Tax evasion in the United Kingdom
It was reported in The Guardian, April 4, 2012, that Amazon earned more than 3.3bn  £ sales in the UK but did not pay corporate taxes at all on profits, and that it was being investigated by the UK tax authorities. Amazon tax matters are also being investigated in China, Germany, France, Japan and Luxembourg.
In November 2012, the British government announced plans to investigate Amazon.com, along with Starbucks and Google, to avoid taxes. Sky news reports that Amazon faced temporary counter-attacks and boycotts from the general public and other businesses in the UK as a result. In 2014, children's author Allan Ahlberg dismissed an Amazon-sponsored literary award on the grounds that it was unethical because he felt that "... Amazon deceives by evading taxes".
Product availability
Amazon at one time brought two cockfighting magazines and two dog fighting videos even though the Human Society of the United States (HSUS) argued that the sale of these materials was a violation of US Federal law and filed a lawsuit against the Amazon. Campaign to boycott Amazon in August 2007 got attention after a dog fights case involving NFL quarterback Michael Vick. In May 2008, Marburger Publishing agreed to settle with the Humane Society by requesting Amazon to stop selling their magazine, The Game Cock. The second magazine mentioned in the lawsuit, The Feathered Warrior , remains available.
In April 2009, it was published that some erotic, lesbian, gay, bisexual, transgender, feminist, and liberal political books were excluded from the Amazon sales rank. Books and media are marked as "Adult content", including children's books, self-help books, non-fiction, and non-explicit fiction. As a result, the works of writers founded by E. M. Forster, Gore Vidal, Jeanette Winterson, and D. H. Lawrence did not benefit. The change first received publicity on the author's blog Mark R. Probst, which reproduces e-mails from Amazon that describe de-rated "adult" material policies. However, Amazon went on to say that there is no policy to delegate lesbian, gay, bisexual, and transgender material and blame the first change on "mistakes" and then on "embarrassing and ham-fisted cataloging mistakes" that have affected 57,310 books claimed to be the cause of the loss of metadata).
In September 2009, it emerged that Amazon sells MP3 music downloads that mistakenly show the famous Premier League football manager is a child sex offender. Although the campaign urged retailers to withdraw items, they refused to do so, citing freedom of speech. The company finally decided to withdraw the goods from their UK website when legal action was threatened. However, they continue to sell the item on their American, German and French websites.
Sale in the UK goods that are prohibited by UK law
In December 2015, the Guardian newspaper published an exposure to the sale of illegal goods on amazon.co.uk which is contrary to British law. Associated items, including pepper spray guns (sold directly by amazon.co.uk) and stun guns, and hidden cutting guns (sold by Amazon Marketplace merchants). All classified as forbidden weapons in England. At the same time, The Guardian published a video depicting several weapons.
Kindle content deletion
In July 2009, The New York Times reported that amazon.com removed all customer copies of certain books published for violating US copyright laws by MobileReference, including books Nineteen Eighty-Four and Animal Farm from Kindles users. This action is performed without prior notice or special permission from each user. Customer receives a refund of the purchase price and, then, Amazon gift certificate bids or checks of $ 30. This eBook was originally published by MobileReference on Mobipocket for sale in Australia only - because the works have fallen into the public domain in Australia. However, when ebooks are automatically uploaded to Amazon by MobiPocket, territorial restrictions are not respected, and the book is allowed to be sold in regions such as the United States where copyright terms have not expired.
The author of Selena Kitt became a victim of the removal of Amazon content in December 2010; some of his fiction describes incest. Amazon claims "Due to technical problems, for a short period of three books temporarily not available for re-download by customers who previously bought it.When it is brought to our attention we fix the problem..." in trying to ease user complaints about deletion.
The end of 2013, Kernel online blog released several articles that reveal the "dung epidemic" in Amazon and other ebook storefronts. Amazon responded by blocking books that covered incest, bestiality, child pornography, as well as topics such as virginity, monsters, and almost illegality.
Amazon Reviews
As the customer review process has become an integral part of Amazon's marketing, reviews have been increasingly challenged for accuracy and ethics. In 2004, the New York Times reported that an error on the Amazon Canada site revealed that a number of book reviews had been written by their own authors or competing books. In response, Amazon changed its policy of allowing anonymous reviews to the one that provides online credential markers to reviewers listed on Amazon, although it still allows them to remain anonymous through the use of pen names. In 2010, a Social Shopping Study by Power Review consultant retailer reported that Amazon is the largest source of consumer reviews of the Internet. In that year, a number of cases emerged that were related to the reliability of the Amazon review. In April, the English historian Orlando Figes was found to have posted positive reviews of his own books and negative reviews from his colleagues. In June, a Cincinnati news blog found a bunch of Amazon 75 book reviews that had been written and posted by a public relations firm on behalf of his client. London Daily Mail reported in November about the admissible use of public relations companies to post Amazon reviews, and the case of three authors whose books have been attacked through anonymous negative reviews by competitors. In June 2011, The Daily Mail reported on the recruitment of an author shortly by a marketing company to write and post positive reviews about books and other products and services on Amazon and other websites. A study at Cornell University that year confirmed that 85% of Amazon's high consumer status reviewers "have received free products from publishers, agents, authors, and manufacturers." In June 2011, Amazon itself has moved into the publishing business and began collecting positive reviews from writers who were established in return for an increase in their own book promotions and upcoming projects.
Amazon.com customer reviews are monitored for indecency, but allow negative comments. Robert Spector, author of amazon.com , explains how "when publishers and authors asked Bezos why amazon.com would publish negative reviews, he defended the practice by claiming that amazon.com was' taking a different approach... we want to make every book available - the good, the bad, and the ugly... to let the truth loose '"(Spector 132). Allegations have been made that Amazon has selectively removed negative reviews of items related to Scientology despite being in line with the comments guidelines.
In November 2012, it was reported that Amazon.co.uk abolished the "wave of reviews by authors of their fellow authors' books in what is believed to be a response to the 'sock puppet' scandal."
The following list is for sale of iTouchable: The Strange Life and Tragic Death of Michael Jackson, a Michael Jackson biography that is belittled by Randall Sullivan, his fans, organized through social media as "Michael Jackson's Rapid Response Team for Attack Media ", bombarding the Amazon with negative reviews and negative reviews of positive reviews.
In 2017, Amazon removed a large number of 1-star reviews from President Hillary's latest book list of presidential candidate Diane Rodham Clinton, What Happened . This book brings 4.9 out of 5 ratings on Friday, September 15, 2017.
Sales of Wikipedia materials as books
The German press and blogosphere have criticized Amazon for selling tens of thousands of printed books on demand that Wikipedia articles reproduce. These books are produced by an American company called Books LLC and by three Mauritius subsidiaries of German publisher VDM: Alfascript Publishing, Betifikatif Publishing and Fastbook Publishing. Amazon does not acknowledge this issue appears on the blog and some customers are asking the company to withdraw all of these titles from its catalog. Collaboration between amazon.com and VDM Publishing started in 2007.
Nazi T-shirt
An article published in the Czech weekly Tyden in January 2008 drew the attention of a T-shirt sold by Amazon adorned with "I Love Heinrich Himmler" and "I Love Reinhard Heydrich," expressing affection to famous Nazi officers and war criminals. Patricia Smith, an Amazon spokesman, told Tyden, "Our catalog contains millions of items." With large quantities, unexpected merchandise can go to the Web. " Smith told Tyden that Amazon does not intend to stop working with Direct Collection, a t-shirt manufacturer. Following the pressures of the World Jewish Congress, Amazon announced that they had removed from its site the T-shirts as well as the "I like Hitler" shirts they sell for women and children. After the WJC intervention, other items such as the Hitler Youth Knife adorned with the Nazi "Blood and Honor" slogan were also removed from Amazon.com and 1933 German SS Officer Dagger distributed by Knife-Kingdom.
Pedophile guide
On November 10, 2010, a controversy arose over the sale of Amazon e-book by Phillip R. Greaves entitled Pedophile Guide for Loving and Fun: The Code of Loving Child Behavior .
Readers threatened to boycott Amazon because of the sale of the book, described by critics as a "pedophile guide". Amazon initially defended the sale of the book, saying that the site "believes it is censorship to not sell certain books just because we or others believe their messages are unacceptable" and that the site "supports the right of each individual to make their own purchases. ". However, the site then removes the book. The San Francisco Chronicle writes that Amazon "defends the book, then deletes it, then returns it, and then deletes it again ".
Christopher Finan, president of the American Booksellers Foundation for Free Expressions, argues that Amazon has the right to sell the book because it is not child pornography or is legally indecent for having no pictures. On the other hand, Quite Enough, a child safety organization, issued a statement saying that the book should be removed and it "gives the impression that child abuse is normal". People for the Ethical Treatment of Animals, citing the removal of Pedophile's Guide from Amazon, urged the website to also remove books about dog battles from its catalog.
Greaves was arrested on December 20, 2010 at his home in Pueblo, Colorado with a crime warrant issued by the Polk County Sheriff's Office in Lakeland, Florida. Detectives from the county's Internet Crime Division ordered Greaves's signed hard copy book to be sent to the agency's jurisdiction, where it violated state obscenity laws. According to Sheriff Grady Judd, upon accepting the book, Greaves violated a local law prohibiting the distribution of "obscene material depicting minors engaging in dangerous behavior," a third-level crime. Greaves begged no contest for the allegations and was later released on probation with a previous jail time count as time served.
WikiLeaks Hosting
On December 1, 2010, Amazon discontinued website hosting associated with WikiLeaks whistle-blowing organization. Amazon initially did not comment on whether it forced the site to go. The New York Times reported: "Senator Joseph I. Lieberman, independent of Connecticut, said Amazon has suspended hosting the WikiLeaks site on Wednesday after being contacted by Domestic Security staff and the Government Affairs Committee."
In a press release issued by Amazon.com, they deny that they have terminated wikileaks.org due to "government investigation" or "massive DDOS attack". They claim that it is because of "violation of Amazon's terms of service", because wikileaks.org "secures and stores large amounts of data that does not belong to them, and publishes this data without ensuring it will not hurt others".
According to WikiLeaks founder, Julian Assange, this shows that Amazon (US-based company) is in a jurisdiction that "has a free speech deficit".
Amazon's actions led to a public letter from Daniel Ellsberg, famous for leaking the Pentagon Papers during the Vietnam war. Ellsberg stated that he was "disgusted by the cowardice and enslavement of the Amazon", likening it to China's "information control and evasion", and he called for a "direct" and "direct" boycott of the Amazon.
Care workers
Amazon employees regularly comment on the harsh treatment of all blue-collar workers and white-collar workers in many media outlets. A large number of them form a new group by the end of 2015 to collect their complaints and handle them directly to Amazon's management. This group is called FACE (Former And Current Employee) of Amazon.
Warehouse conditions
In September 2011, Allentown, Pennsylvania's Morning Call interviewed 20 past and present employees in the Amazon-owned Breinigsville warehouse, all but one criticizing the warehouse condition and the company's work practices. Particular attention to the investigation is: the heat is so extreme that a regular ambulance post is required to pick up the unconscious worker, the heavy workload in the heat, and the first person's report on termination of the summary for health conditions such as breast cancer. Morning calls are also published, word for word, Amazon.com's direct response to demand by OSHA, where amazon.com details its response when the hot conditions reach as high as 114 ° F (46 ° C), including water and ice processing, electrolyte drinks , nutrition advice, and extended breaks in air-conditioned rooms. Five days after the Morning article was published, Amazon said it had spent $ 2.4 million "immediately install" air conditioning in four warehouses including the Breinigsville facility. However, the original investigator stated that when he checked back with the current employee for the September 23 follow-up story, "they told him nothing had changed since the original story went."
Amazon.com also suffered the same but lower complaints about Marston Gate, a British facility, which sparked threatened protests from Billy Bragg in 2001; claims of persecution in Britain reemerged in 2008 with a new report on "sweatshop conditions".
In June 2012, Amazon began installing a $ 52 million investment to cool warehouses across the country, a huge expense for the company which is equivalent to 8.2 percent of Amazon's total revenue in 2011. Experts speculate that Amazon is investing heavily to neutralize negative publicity over conditions of workers, and/or to better protect goods in warehouses such as food and electronic equipment.
- "Amazon is sending a lot of electronic goods and food right now It's not good to have those items in extreme temperatures," Sucharita Mulpuru, Forrester Research analyst. "I would like to think there is an element of humanity for a decision but nothing in the history of the Amazon or in Jeff Bezos's public personality will lead me to think that it is the driving force of the decision.... Rarely does Amazon make business decisions that do not affect its core."
In December 2014, the United States Supreme Court ruled unanimously against temporary employment workers for the Amazon warehouse in Nevada seeking compensation for the time spent waiting to pass through security checkpoint checkpoints.
Amazon UK
On 2 August 2013, Daily Mail ran expose Amazon UK outsourcing to GPS 'tagging' employees and burdened them with harsh working conditions, describing employees as 'human robots', the newspaper said that Amazon hires 'controversial' Contract zero hours as a tool to reprimand the staff. The Channel 4 documentary broadcast on August 1, 2013 used a secret camera in the Amazon UK Rugeley warehouse documenting the workers' violations and making similar claims to the Daily Mail that called the work practice 'horrendous and exhausting'.
In November 2016, a BBC disguise report at the Amazon delivery depot in Avonmouth found that in some cases the introductory driver had no choice but to break the speed limit and use their van as a toilet to save time. It also shows that after deductions (such as van hire and insurance) drivers can be paid as little as Ã, £ 2.59 per hour, less than half the UK minimum wage.
In December 2016 Willie Rennie, leader of the Liberal Democrats in Scotland, said that Amazon should be embarrassed by its working conditions and pay at Dunfermline after the released photos show workers camped outside in the winter to save on travel costs.
In December 2017, it was reported that Amazon riders in the UK made less than the national minimum wage because they had to pay to rent vans and insurance and did not have enough time to send packets ordered to force them to urinate in plastic. bottle in their van.
A lawsuit against the alleged exemption of personal details
In October 2011, actress Junie Hoang filed Hoang v. Amazon.com , a $ 1 million lawsuit against Amazon in the Western District Court of Washington, for allegedly revealing his age on the Internet Movie Database, which Amazon has, using personal details from his credit card. The lawsuit, which alleges fraud, breaches of contracts and violations of his personal life and consumer rights, states that after joining IMDBPro in 2008 to increase his chances of getting a role, the actress claims that his legal birth date has been added to the public. profile, revealing that he is older than he looks, causing him to suffer a substantial decrease in work and income acting. The actress also stated that the site rejected her request to remove the information in question. All claims against Amazon, and most of the claims against IMDB, were rejected by Judge Marsha J. Pechman; the jury found for IMDb for the only remaining claims. In February 2015, cases against IMDb are still under appeal.
Opposition to trade union trade
Amazon has opposed efforts by unions to organize both in the United States and Britain. In 2001, 850 employees in Seattle were dismissed by Amazon.com after a trade union drive. The Washington Workers Technology Alliance (WashTech) accused the company of violating union legislation, and claimed Amazon managers subjected them to intimidation and heavy propaganda. Amazon denies any link between trade union efforts and layoffs. Also in 2001, Amazon.co.uk hired a US management consulting organization, The Burke Group, to assist in defeating campaigns by Graphical, Paper and Media Union (GPMU, now part of Unite the Union) to achieve recognition at Milton Depot distribution Keynes. It is alleged that the company sacrificed or fired four union members during the 2001 recognition movement and held a series of prisoner meetings with employees.
E-book Price
After the Apple iPad announcement on January 27, 2010, Publisher Macmillan held a price dispute with Amazon.com regarding electronic publications. Macmillan asks Amazon to accept the new pricing scheme it has worked with Apple, raising the price of an e-book from $ 9.99 to $ 15. Amazon responded by pulling all Macmillan books, both electronic and physical, from their website (though affiliates are selling the books are still listed). On January 31, 2010, Amazon "surrendered" at the request of Macmillan's price.
Trademark infringement
In 1999, Amazon Bookstore Cooperative Minneapolis, Minnesota sued amazon.com for trademark infringement. The cooperative has been using the name "Amazon" since 1970, but reached an out-of-court agreement to share its name with an on-line retailer.
In 2014, a British court declared that Amazon had violated the Lush brand of soap. The soap manufacturer, Lush, previously made the product unavailable on Amazon. Nonetheless, Amazon advertises alternative products through Google search for Lush soap.
Sale of rejecting books-Holocaust
The October 2013 report in the British online magazine The Kernel has revealed that Amazon.com sells books that defend Holocaust denials, and send them even to customers in countries where Holocaust denials are prohibited by law.
That month, the World Jewish Congress called on Amazon CEO Jeff Bezos to remove from his bid book denying the Holocaust and promoting anti-Semitism or white supremacy. "No one can profit from the sale of hateful and offensive hate books Many Holocaust victims are deeply offended by the fact that the world's largest online retailer makes money from selling such materials," said WJC Executive Vice President Robert Singer in a letter to Bezos.
On March 9, 2017, the World Jewish Congress announced Amazon's compliance with the request and other Jewish organizations have filed for the abolition of the sale of Holocaust denials complained of in the request. The WJC offers ongoing assistance in identifying Holocaust denials among Amazon's future offerings.
Internet piracy issues in China
The Chinese government plans to upgrade the Amazon setting (along with Apple Inc. and Taobao.com) in connection with internet piracy issues. Amazon already has to close third party distributors due to pressure from NCAC (China National Copyright Administration).
Suspicious of persecuting individual sellers
Amazon has faced scrutiny from many individual sellers who claim that Amazon unexpectedly closed their accounts, and then held their funds for an indefinite period.
Hachette and agency prices
In 2014, Amazon and Hachette are involved in agency price disputes. The agency price is when the agent (such as Hachette) determines the price of a book; Normally, however, Amazon determines the discount rate of a book. High profile writers become involved; hundreds of authors, including Stephen King and John Grisham, signed a petition saying "We encourage Amazon in the most likely way to stop harming the livelihoods of the authors who have built their business.None of us, neither readers nor writers, benefit. when the book was taken hostage. "The essence of the dispute is that Amazon's practice discounts books so low that authors and publishers can not make a profit. Writer Ursula K. Le Guin commented on Amazon's practice of making Hachette's book more difficult to buy on its website, stating "We are talking about censorship: deliberately creating difficult or impossible books, 'disappeared' by a writer./i>" Although the statement is filled with anger and distrust, Amazon's actions such as eliminating discounts, delaying delivery times, and refusing pre-publishing orders make the physical Hachette books more difficult to come by. The sale of Hachette's book on declining Amazon indicates that his policy may have succeeded in preventing customers.
Amazon Marketplace
Which British consumer organization? has published information about the Amazon Marketplace in the United Kingdom which shows that when a small electrical product is sold in the Marketplace, the delivered product may not be the same as the product being advertised. The test purchase is explained in which eleven orders are placed with different suppliers through a single list. Only one supplier sent the actual product displayed, the other two delivered different products, but were functionally equivalent, and eight suppliers sent very different products and were unable to provide the advertised functionality safely. Which one? the article also explains how customer reviews of the product are actually a mix of reviews for all the different products being sent, in no way to identify which products are coming from which suppliers. This issue has also been exaggerated to the British Parliament in connection with the new Consumer Rights Act.
Block Disney movie pre-order
On August 11, 2014, Amazon blocked Captain America's pre-order: The Winter Soldier in an attempt to gain control over the Disney movie's online price. Amazon has previously used similar tactics with Warner Bros and Hachette Book Group. The conflict is resolved by the end of 2014 by not having to acknowledge anything. Then in February 2017, Amazon again started blocking the preorder of Disney movie, just before Moana and Rogue One will be released to the home market.
Sales of foie gras
The animal rights group, Mercy for Animals, stated that Amazon allows a list of foie gras on its website, products that have been banned in some countries followed by California, and allegedly produced by maltreatment of ducks. This list promotes animal rights groups to launch a movement called the "Amazon cruelty".
References
External links
- All About Amazon.com Gather some of the best reporting and analysis on Amazon, with emphasis on critical perspectives.
- Reason not to buy from Amazon listed by Richard Stallman
- What's Wrong with Amazon?
- How To Avoid The Dangerous Counterfeit At Amazon This Holiday Season, Forbes
Source of the article : Wikipedia
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