Qantas Airways ( ; ASX: QAN) is Australia's largest airline and airline based on fleet size, international flights and international destinations. It is the third oldest airline in the world, after KLM and Avianca was founded in November 1920; it started international passenger flights in May 1935. The name Qantas comes from " QANTAS ", an acronym for its original name, " Queensland and Northern Territory Air Services ", and it is dubbed "The Flying Kangaroo ". Qantas is a founding member of Oneworld airline alliance.
The airline is based in Sydney, a suburb of Mascot with its main hub at Sydney Airport. In March 2014, Qantas owns 65% of Australia's domestic market share and carries 14.9% of all passengers traveling in and out of Australia. Various airlines operate into regional centers and on several road routes in Australia under the banner of QantasLink. Its subsidiary Jetconnect provides services between Australia and New Zealand, flying under the Qantas brand. Qantas also owns Jetstar Airways, a low-cost carrier that operates both international services from Australia and domestic services in Australia and New Zealand; and holds bets on a number of other Jetstar branded carriers.
Video Qantas
Histori
Qantas was founded in Winton, Queensland on November 16, 1920 by Hudson Fysh, Paul McGinness and Fergus McMaster as Queensland and Northern Territory Aerial Services Limited. The airline's first plane was Avro 504K. In 1920, Queensland and Northern Territory Aerial Services Ltd headquartered in Winton before moving to Longreach, Queensland in 1921 and Brisbane, Queensland in 1930.
In 1934, QANTAS and British Imperial Airways (the predecessor of British Airways) formed a new company, Qantas Empire Airways Limited (QEA). The new airline began operations in December 1934, flying between Brisbane and Darwin. QEA flew internationally from May 1935, when services from Darwin expanded to Singapore (Imperial Airways operated the rest of the service all the way to London). After World War II began, enemy action and crash destroyed half of the fleet of ten, when most of the fleet was taken over by the Australian government for war service.
The aircraft service continued in 1943, with flights between the Swan River at Crawley in Perth, Western Australia and the Koggala lake at Ceylon (now Sri Lanka). This is linked to British Overseas Airways Corporation (BOAC, airline airline to Imperial Airways) to London. The Qantas kangaroo logo was first used on the "Kangaroo Route", starting in 1944, from Sydney to Karachi, where the BOAC crew took over for the rest of the trip to England.
In 1947, QEA was nationalized by the Australian government led by Labor Prime Minister Ben Chifley. QANTAS Limited is then closed. Following nationalization, Qantas's remaining domestic network, in Queensland, was transferred to nationally owned Trans Australia Airlines, leaving Qantas with a purely international network. Shortly after nationalization, QEA began its first service outside the United Kingdom - to Tokyo. Service to Hong Kong starts around the same time. In 1957, a headquarters, Qantas House, opened in Sydney. In June 1959 Qantas entered the jet era when the first Boeing 707-138 was delivered.
On September 14, 1992, Qantas joined the national domestic carrier, Australian Airlines (renamed Trans Australia Airlines in 1986). The airline started changing its name to Qantas the following year. Qantas was gradually privatized between 1993 and 1997. Under legislation authorized to allow privatization, Qantas must be at least 51% owned by Australian shareholders.
In 1998, Qantas established world alliances with American Airlines, British Airways, Canadian Airlines, and Cathay Pacific, with other airlines joining later.
The main domestic competitor of Qantas, Ansett Australia, collapsed on September 14, 2001. The market share for Qantas was approaching 90% soon, but with the entry of Virgin Blue's new budget airline to the domestic market, Qantas's market share fell. Qantas created the Jetstar Airways budget in 2001 to compete, and Qantas Group's market share stayed at a relatively stable position of about 65%, with 30% for Virgin Blue and other regional airlines controlling the rest of the market.
Qantas briefly revived the name of Australian Airlines for short-term international budget airlines between 2002 and 2006, but the subsidiary was closed to expand international Jetstar, including to New Zealand. In 2004, the Qantas group expanded into the Asian budget airline market with Jetstar Asia Airways, where Qantas holds minority interests. Similar models are used for investment to Jetstar Pacific, headquartered in Vietnam, in 2007, and Jetstar Japan, launched in 2012.
In December 2006, Qantas was the subject of a failed bid from a consortium calling itself Airline Partners Australia. The merger talks with British Airways in 2008 were also not followed by an agreement. In 2011, an industrial relations dispute between Qantas and the Australian Transport Workers Union resulted in the foundation of all Qantas aircraft and staff locking for two days.
On March 24, 2018, the Boeing 787 Dreamliner became the first scheduled non-stop commercial flight between Australia and Europe. Flight QF9, is a 17-hour, 14,498 km (9,009 mile) journey from Perth to London Heathrow.
Maps Qantas
Company affairs
Business trends
The main trends for Qantas Group (Qantas Airways Ltd and Controlled Entities, which includes Jetstar and Qantas Cargo), are shown below (as in the year ended June 30):
Headquarters
Qantas headquarters is located at Qantas Center on the outskirts of Bayside Council, Mascot, Sydney, New South Wales.
Airlines subsidiary
Qantas has operated a number of subsidiaries of passenger airlines from the beginning, including:
- Australia Asia Airlines - operated from 1990 to 1996 to enable Qantas to serve the Taiwanese market
- Impulse Airlines - an established airline purchased by Qantas in 2001; stop operations in the same year and its assets were used to establish Jetstar Airways
- Australian Airlines - an international budget airline operated from 2001 to 2006
- QantasLink - Qantas regional airline brand that includes the operations of two Qantas airlines and contract operators
- Jetstar Airways - currently operates as a low cost carrier of Qantas
- Flight Network - charter airlines established in Western Australia purchased by Qantas in 2011; meet the fly-out fly-out contract with the mining company. The company remains an independent subsidiary even since 2015 fleets and services are being recruited as QantasLink
- Jetconnect - a wholly owned subsidiary of Qantas founded in 2002 focusing on trans-Tasman travel between New Zealand and the cities of East Australia (Brisbane, Melbourne and Sydney)
Qantas operates a freight service under the name Qantas Freight and also fully owns Australian Air Express freight and logistics company and leases cargo aircraft from Atlas Air.
Aboriginal and Torres Strait Islanders initiatives
Qantas, through the Aboriginal Program and Torres Strait Islander, has several links with the Australian Aboriginal community. In 2007, the company has run this program for over ten years and 1-2% of its staff are Aboriginal and Torres Strait Islander. Qantas employs a full-time Diversity Coordinator, who is responsible for the program.
Qantas has also bought and donated some Aboriginal art. In 1993, the airline purchased paintings - Honey Ants and Dreaming Grasshopper - from the desert region of Central Australia. In 2007, the painting was permanently borrowed to Yiribana at the New South Wales Art Gallery. In 1996, Qantas donated five extra leather paintings to the gallery. Qantas also sponsored and supported Aboriginal artists in the past.
Promotional activity
The early television campaign, beginning in 1969 and running for decades, was aimed at American audiences; it featured a live koala, voiced by Howard Morris, who complained that too many tourists were coming to Australia and concluded "I hate Qantas." Koala ads have been ranked among the greatest ads of all time. The long-running ad campaign features impressions by the Peter Allen children's choir "I Still Call Australia Home", in many famous landmarks in Australia and foreign locations such as Venice.
Qantas is the main sponsor of Wallaby Qantas, the Australian national Rugby Union team. It also sponsors the Socceroos, the national association football team of Australia. Qantas is the main sponsor for the Australian Formula One Grand Prix. On December 26, 2011, Qantas signed a four-year agreement with Australian cricket body Cricket Australia, to become an official Australian national cricket operator. However, Qantas was deeply disappointed by the recent ball glitches by the Australian national cricket team. According to Alan Joyce, head of airline, Qantas is discussing with Cricket Australia when the issue is revealed. Qantas wants the authorities to complete the investigation immediately and take appropriate action.
Qantas management has expressed strong support for Marriage Equality and LGBTIQ issues, with CEO Alan Joyce said, "arguably the most prominent corporate voice in marriage equality campaigns." As an official airline partner for Sydney Mardi Gras, Qantas decorates one of its aircraft with rainbow words and puts a rainbow flag beside a tail flying kangaroo. Qantas also serves pride cookies for its passengers. It has a rainbow float roo at the Mardi Gras parade. There are critics of Qantas using their corporate power to try personal interests on their staff and society. Peter Dutton has said that key executives such as Alan Joyce at Qantas should "stick to their knitting" rather than using a corporate brand to advocate political causes. A senior church leader has made similar comments. Despite criticism, Qantas will continue to advocate for marriage equality that will include offering customers a special ring assigned with the phrase, "until we all belong". This phrase will also appear, Qantas boarding pass and other equipment. Campaign costs by Qantas and other participating companies are expected to be more than $ 5 million.
Changes in fundamental structure
The Qantas Sale Act , in which the airline was privatized, restricted Qantas foreign ownership by 49 percent. Foreign airlines are subject to further restrictions under the law, which sets a 35 percent limit for all foreign joint stock ownership. In addition, a foreign entity may own no more than 25 percent of the airline's shares. This action is changed in 2014 to revoke parts of paragraph 7.
In August 2011 the company announced that, due to financial losses and a decrease in market share, major structural changes would be made. Up to 1,000 jobs will be lost in Australia, and new Asia-based premium airlines will be established, operating under a different name. It will also launch a budget airline, called Jetstar Japan, in partnership with Japan Airlines and Mitsubishi Corporation. The changes became necessary due to losses in the airline's international operations, as airlines like Emirates and Singapore Airlines became more competitive and due to the deregulation of Australian international routes during the mid to late 1980s. Included in the change is the cessation of services to London through Hong Kong and Bangkok; Qantas is still operating in these cities, but with subsequent flights to London through its Oneworld partner, British Airways, under the stock-code service.
Qantas is seeking to change its international operations, which lost about A $ 200 million ($ 209 million) for the year ending June 2011. Therefore, on March 26, Qantas announced it would establish Jetstar Hong Kong with China Eastern Airlines Corporation, to start flights in 2013, but to become involved in a protracted approval process.
Due to high fuel prices, intense competition and industrial disputes, Qantas reported a full A $ 245 million loss until the end of June 2012, its first loss since Qantas was fully privatized 17 years earlier, in 1995, and caused the airline to cancel orders for 35 aircraft The new Boeing 787 Dreamliner, to reduce its spending. In a focus on core business, Qantas also broke free of 50% ownership of StarTrack, Australia's largest land freight company, partly to gain full interest in Australian Air Express.
Qantas and Emirates started their alliance on March 31, 2013, in which their combined carrier offers 98 flights per week to Dubai, which saw bookings rise six-fold. To accommodate Muslim sensitivities, airlines stopped serving pork on flights bound to/from Europe, triggering reactions in social media. In September of that year, after the announcement, the operator expects a net loss of A $ 250 million ( US $ 220 million) for the half-year period ending December 31 and the implementation of cost-cutting measures. which will see 1,000 job cuts a year, S & amp; P downgraded Qantas's credit rating from BBB- (lowest level of investment) to BB, which could imply rising borrowing costs and restrictions on investment potential. Moody applied a similar decline a month later.
Qantas Group reported a loss of A $ 235 million ( US $ 208/million) for the first half of fiscal 2014. Cost-saving measures to save A $ 2 billion, including the loss of 5,000 jobs that will see the workforce down from 32,000 to 27,000 by 2017, announced in February 2014 ( 2014-02 ) . In May 2014 the company said it would reduce 2,200 jobs by June 2014, including 100 pilots. The operator also reduces the size of its fleet by stopping the aircraft and delaying the delivery; and plans to sell some of its assets. With 2,200 employees laid off in June 2014, another 1,800 job positions are expected to be trimmed in June 2015.
In 2015, Qantas sells Terminal 3 lease at Sydney Airport, which will continue until 2019, returning to Sydney Airport Corporation for $ 535 million. This means that Sydney Airport is restarting terminal operational responsibilities, including profitable retail areas.
New uniform
Paris-based Australian designer Martin Grant is in charge of the newly announced Qantas airline staff uniform on April 16, 2013. This is to replace the previous uniform, dubbed everyday as "Morrisey" by staff after designer Peter Morrissey. Qantas ambassadors and Miranda Kerr models were assisted by the launch of new outfits that are red, blue, red and fuchsia combined. Qantas Chief executive Alan Joyce stated that the new design "talks about the Australian style on the global stage" at a launch event involving Qantas employees who modeled the uniform. Grant consulted with Qantas staff members for one year to complete 35 styles that were eventually created. Not all employees are happy with the new uniform, however, with one flight attendant quoted saying "The uniforms are very tight and they are not practical for the physical work we have to do."
Destination
Qantas flies to 20 domestic destinations and 21 international destinations in 14 countries in Africa, America, Asia, Europe and Oceania, excluding destinations served by its subsidiaries. The entire Qantas group serves 65 domestic and 31 international destinations.
Qantas operates charter flights to Antarctica on behalf of Croydon Travel. It first flew an Antarctic flight in 1977. They were suspended for several years due to the fall of Air New Zealand Flight 901 on Mount Erebus in 1979. Qantas resumed flights in 1994. Although these flights did not go down, they required certain polar operations and crew training due to factors such as sector whiteout, which contributed to the 1979 New Zealand Air disaster.
With a non-stop service between Sydney and Dallas/Fort Worth on Airbus A380 starting September 29, 2014, Qantas operates the world's longest passenger flight on the world's largest passenger plane. This was followed by the Emirates-Dubai Emirates flight, which began on March 1, 2016. After the Boeing 787 aircraft was delivered, Qantas announced its intention to launch a non-stop flight between Australia and the UK during March 2018 from Perth, Western Australia to London. The flight was launched on March 24, 2018.
Qantas has codeshare agreements with the following airlines:
Fleet
In April 2018, Qantas' main fleet consisted of the following aircraft:
In July 2017, Qantas and its subsidiaries operated 285 aircraft, covering 71 aircraft by Jetstar Airways, 82 by QantasLink branded airlines, 8 by Jetconnect and 5 by Express Freighters Australia (on behalf of Qantas Freight, which also leases three Atlas Air Boeing 747-400Fs).
On August 22, 2012, Qantas announced that, due to losses and to preserve capital, it had canceled Boeing 787-9 orders with 35 of its aircraft while maintaining the aircraft's 177-8 plane 787-8 aircraft for Jetstar Airways and advancing 50 purchase rights. On August 20, 2015 Qantas announced that it had ordered eight Boeing 787-9 for shipments from 2017.
On October 27, 2016, Qantas revealed 787 new interiors and styles for the airline, featuring new fonts and sleek logos.
History of the fleet
Plane name
Qantas has named its aircraft since 1926. Its themes include Greek gods, stars, people in Australian aviation history, and Australian birds. Since 1959, the majority of Qantas aircraft have been named after Australian cities. The Airbus A380 series, the flagship of the airline, was named the Australian aviation pioneer, with the first A380 named Nancy-Bird Walton .
Airplane decoration
Arties native art
One Qantas Boeing 737-800 is adorned with an Indigenous Australian art scheme. The livery, called Mendoowoorrji , was revealed in November 2013. The design was taken from Western Australian Aboriginal artist Paddy Bedford.
The previous scheme on another 737-800, titled Yananyi Dreaming, featured Uluru's depiction. The scheme was designed by Uluru-based artist Rene Kulitja, in collaboration with Balarinji Studio in Adelaide. It was painted on a 737 at the Boeing plant before shipping in 2002. It was repainted with livery standards in 2014.
Two other Australian Aboriginal art designs have been featured on Qantas aircraft. Two Boeing 747s (a -400 and then -400ER) are decorated in a paint scheme called Wunala Dreaming . Wunala Dreaming is Australia's first Australian Aboriginal art scheme and was inaugurated in 1994. motif is a red overall design depicting the ancestral spirits in the form of kangaroos traveling inland. The second design is called Dream Dreaming and is painted on one of the now-retired Boeing 747-300 aircraft in 1995. Nalanji Dreaming is a bright blue design inspired by rainforest and marine landscapes tropical.
Make up Retro Roo
In November 2014 the airline revealed that the 75th Boeing 737-838 jet to be shipped would carry a 'retro-livery' based on the airline's 1970's color scheme design featuring the iconic 'Flying Kangaroo' icon on its tail and other aspects taken from Fleet of the 1970s. The plane was delivered on 17 November. On November 16, 2015 the airline launched the second Boeing 737-838 in a different 'retro-livery' from 1959 to celebrate the airline's 95th anniversary.
Other Liveries
Some Qantas aircraft have been decorated with promotional ornaments, promoting the telecommunications company Optus; Disney movie Planes ; the national soccer association team of Australia, Socceroos; and the Australian national rugby union team, the Wallabies. Two aircraft - Airbus A330-200 and Boeing 747-400 - decorated with special ornaments promoting the Oneworld airline alliance (where Qantas is a member) in 2009. On September 29, 2014, the nonstop Airbus A380 service to the Dallas/Fort Worth International Airport was inaugurated using the A380 decorated with cowboy hat warning and bandana on the kangaroo tail logo. Prior to Sydney Mardi Gras 2017, Qantas decorated one Airbus A330-300 with a rainbow and painted a rainbow flag on the tail of the plane.
Services
In-flight entertainment
Qantas has several in-flight entertainment systems installed in its aircraft. Across the fleet, the flight experience is referred to as "On: Q". Every major Qantas airliner has some form of video audio entertainment. "iQ" is featured in all classes of Airbus A380, updated 747, A330-300 and updated Airbus A330-200s. In addition, it has been implemented on the new Boeing 737-800, and the Boeing 747 is updated. The audio video on demand (AVOD) experience is based on the Panasonic Avionics system and features an expanded entertainment option; Touch screen; and new communication-related features such as Wi-Fi and mobile phone functionality; as well as increased support for electronics (such as USB and iPod connectivity).
The "Total Entertainment System" by Rockwell Collins is featured on one Boeing 747 and two non-refurbished Airbus A330-200 aircraft. This AVOD system includes a personal LCD display in all classes, located in the back seat for economy and business class, and in arm seats for premium and first class economy.
The Main Screen System, where video screens are the only form of video entertainment available; movies are displayed on the screen for longer flights, or TV programs about shorter flights. News broadcasts will usually be shown at the start of the flight. Audio options vary less than on iQ or Total Entertainment System. The Main Screen system is installed on all domestically configured Boeing 737-800s shipped before 2011.
Since 2014, Sky News Australia has provided some news bulletins both in flight and Qantas branded lounge. Previously, the Network of Nine Australia provided news bulletins for Qantas titled Qantas Inflight News Nine , which was the same broadcast as Nine Early Morning News, but Nine lost the contract for Sky News.
Q Stream is an in-flight entertainment system where entertainment is streamed to iPad, available in all classes. A selection of movies, TV, music and children's choices is available.
Qantas The Australian Way is a flight magazine in airlines. In mid-2015 the magazine ended a 14-year publishing deal with Bauer Media, transferring its publisher to Medium Rare.
Boeing's cancellation of the Connexion system by Boeing has caused concerns that in-flight internet will not be available on next-generation aircraft such as the Qantas fleet of Airbus A380. However, Qantas announced in July 2007 that all classes of services in its fleet A380 will have wireless Internet access, as well as seat-back access to e-mail and cache web browsing. Certain elements will also be installed to the existing Boeing 747-400. The in-flight entertainment system shows that Internet access is provided by OnAir.
In April 2007, Qantas announced a trial for cellular phone use with AeroMobile, during a three-month domestic service on Boeing 767. During the trial, passengers were allowed to send and receive text and email messages, but were unable to make or receive calls.
Qantas moved from an in-house Passenger Service System known as QUBE (Qantas Universal Business Environment) to a solution powered by Amadeus in late 2000. In September 2007 Qantas announced a ten-year outsourcing contract extension.
In July 2015, Qantas signed an agreement with the American cable network HBO to provide more than 120 hours of in-flight television programs from the monthly renewal network, as well as the original lifestyle and entertainment programs of Foxtel and National Geographic Channel.
Cabin
First class
The first class is offered exclusively on all 12 Airbus A380s and one Boeing 747-400.
Offers 14 individual suites in layout 1-1-1. The chairs rotate, facing forward for take-off, but spins sideways to eat and sleep, with 83.5 in pitch seats (lengthwise up to 212Ã, cm fully flat bed) and a width of 74Ã,® cm (29Ã, in). Each suite has a 43 cm (17 inch) widescreen monitor with 1,000 AVOD programs. In addition to the 110 V AC power outlet, a USB port is offered for connectivity. Passengers can also take advantage of the business lounge on board on the upper deck. Free access to a first-class lounge or business class (or an affiliated lounge) is offered.
On Boeing 747-400, there are 14 seats flat bed, located on the main deck. Seats are slightly shorter than the A380, because of their position near the nose of the plane: 200 cm (79 inches) versus 212 cm (83 inches).
Business class
Business class is offered on all major Qantas passenger aircraft.
International Business Class is available on Boeing 747, Airbus A330-200s International, A330-300 and Airbus A380. On Boeing 747, seating is in a 2-3-2 configuration on the main deck and configuration 2-2 on the upper deck. The A330 has a 2-2-2 configuration. Two versions of what Qantas calls "Skybed", its business class seat, are available. Older versions of flat Skybeds feature a 150 cm (60 °) and 55 cm pitch seat ( 21 2 / 2 Ã, in) width; But the passengers slept on different slopes to the cabin floor. The next version of the Skybed has a pitch of 200 cm (80 Â ° inch), and lies completely horizontally. By the end of 2016, the business class of all its Airbus A330 fleet is equipped with empty chairs designed by Mark Newson.
The Boeing 747 and Airbus A330 have a 26 cm (10 inch) touch screen with 400 AVOD programs. Qantas' new international business class product is featured on Airbus A380. It features 64 fully flat Skybed seats with 200Ã,® cm (80Ã,  °) seating (convert to a 200cm long bed). These chairs are located on the upper deck in a 2-2-2 configuration in two separate cabins. Features include a 30 cm touch screen monitor with 1,000 AVOD programs and an on-board lounge. The newest business-grade product introduced on the A330 in October 2014 has a 198Ã,® very flat bed in a 1-2-1 configuration that makes each passenger have direct aisle access. This chair can be rolled down on takeoff and landing while using the latest Panasonic eX3 system with touch screen. The A330 will fly to Asian and transcontinental routes across Australia while serving smaller routes such as the East Coast triangle. 747 will fly to Asian and African routes and serve North and South America. The A380 will be seen on its flagship routes such as London via Dubai, Los Angeles, Dallas and seasonal routes to Hong Kong.
Free access to the Qantas business class lounge (or affiliated lounge) is also offered.
Premium economy class
Premium economy class is only available on Airbus A380, Boeing 787-9 and all Boeing 747-400 aircraft. It has a 97 cm (38 inch) pitch seat on Boeing 747 and ranges from 97 to 107 cm (38 to 42 inches) on Airbus A380, with a width of 50 cm ( 19 1 / 2 in). On Boeing 747, it's configured in a 2-4-2 seating arrangement around the main deck, while it is 2-3-2 on the back of the upper deck on the A380. All A380 has 35 seats.
Qantas's premium economy is presented as a business class product that is lighter than most other airline's premium economies, often served as a higher economy class, but Qantas premium economy does not offer access to premium lounges, and food is just a slightly up-and-down version of the classroom food economy.
Economy class
Economy class is available on all Qantas main passenger aircraft.
Seat pitch is usually 79 cm (31 inches) and seat width is 43-44 cm (17 to 17 2 / 2 on). The layout is 3-3 on the 737, 2-4-2 on the A330 and 3-4-3 on the 747. On the A380, the layout is 3-4-3 and there are four self-contained snack bars located between cabins. Smartphone support
Qantas has a smartphone app ("apps") for Android, iOS and Windows Phone platforms. The iOS app is separated into two - one (named Qantas Points) for Qantas Frequent Flyer program members to manage their points, while others (named Qantas) provide check-in and mobile boarding passes to connect with Passbook, live flight updates and space information airport waiting, sales/tariff notice, and the ability to book flights and hotels. The Android app launches on August 7, 2013.
Qantas Frequent Flyer
Qantas frequent flyer program is aimed at appreciating customer loyalty. Points are collected based on distance traveled, with bonuses varying by travel class. Points can also be obtained at other Oneworld airlines as well as through other non-airline partners. Points redeemable for flights or upgrades on flights operated by Qantas, Oneworld airlines and other partners. Other partners include credit cards, car rental companies, hotels, and many others. To join this program, passengers residing in Australia or New Zealand pay a one-time registration fee, and then become Bronze Frequent Flyers (other country residents can join at no cost). All accounts remain active for any point activity every eighteen months. Flight with Qantas and selected partner airlines get the Credits Status - and this accumulation allows development to Silver status (Oneworld status Ruby), Gold status (Oneworld Sapphire), Platinum and Platinum One (Oneworld Emerald).
Qantas has faced criticism about the availability of seats for members who redeem points. In 2004, the Australian Competition and Consumer Commission directed Qantas to provide greater disclosure to members regarding the availability of frequent flyers.
In March 2008, an analyst at JPMorgan Chase suggested that the Qantas frequent flyer program could be worth A $ 2 billion (US $ 1.9 billion), representing more than a quarter of Qantas's total market value.
On July 1, 2008 a massive overhaul of the program was announced. Two new major features of the program are the Any Seat prizes, in which members can now exchange every seat on an airplane, not just the seat chosen - for a price. The second new feature is Points Plus Pay, which has allowed members to use a combination of cash and points to redeem the prize. In addition, Frequent Flyer stores are also expanded to include a wider range of products and services. Announcing the reshuffle, Qantas insists it will seek to raise about A $ 1 billion in 2008 by selling up to 40% of the frequent flyer program. However, in September 2008, it declared it would delay the buoy, citing turbulent market conditions.
Qantas Club
Facilities
Qantas Club is an airline lounge for Qantas with airport locations across Australia and the world. In addition, Qantas operates a special international class lounge in Sydney, Melbourne, Auckland, and Los Angeles. Domestically, Qantas also offers dedicated Business Waiting Rooms in Sydney, Melbourne, Brisbane, Canberra and Perth for Domestic Business Class, Qantas Platinum and Platinum One, and frequent Emerald OneWorld frequent flyers.
In April 2013, Qantas opened a new lounge in Singapore, the Qantas Singapore Lounge. It replaces the first class rooms and a separate business class as a result of the new Emirates alliance. A similar joint lounge opened in Hong Kong in April 2014 and in Brisbane in October 2016. This new lounge provides the same services Sofrium currently offers in its first lounge in Sydney and Melbourne and a dining experience featuring inspired Spice Temple dishes from Neil Perry and typical cocktails.
lounge access
Qantas Club members, Gold Frequent Flyer, and Sapphire Oneworld holders are allowed into the domestic Qantas Club when flying on Qantas or Jetstar flights along with one guest who does not need to travel. Platinum and Oneworld Emerald members are allowed to bring two guests who do not have to travel. Internationally, members use the Qantas International Business Classroom (or the equivalent of Oneworld). Guests must travel to gain access to the international lounge. When flying with American Airlines, members have access to the Admirals Club lounge and when flying on British Airways, members have access to the Terraces and the British Airways Lounge Gallery.
Platinum Frequent Flyers have previously been able to access Qantas Club in Australia's domestic terminal anytime, regardless of whether they fly that day. Tourists who hold Oneworld Sapphire or Emerald status are also allowed in the Qantas Club lounge around the world.
Access to the first Qantas lounge is open for passengers traveling on Qantas or Oneworld first class flights internationally, as well as platinum Qantas and Oneworld. Emirates first class passengers are also entitled to access to the first Qantas lounge in Sydney and Melbourne.
Qantas Club also offers memberships with paid subscriptions (one, two, or four years) or with the achievement of Gold or Platinum frequent flyer status. Membership benefits include lounge access, priority check-in, priority baggage handling and baggage allowance increases.
Accidents and incidents
This is often claimed, especially in the 1988 movie Rain Man , that Qantas never had an airplane crash. While it is true that the company did not lose jets or jet fatalities, it had eight fatal accidents and a plane crashed between 1927 and 1945, with the loss of 63 people. Half of these accidents and shootings occurred during World War II, when the Qantas aircraft operated on behalf of the Allied military forces. After the war, he lost four other aircraft (one owned by BOAC and operated by Qantas in a merger arrangement) with a total of 21 people dead. The last fatal accident that Qantas suffered occurred in 1951, with three fatal accidents in five months. Qantas safety records in the era of jet aircraft are cited as the reason for it being called the safest airline in the world in 2014 and 2015.
Since the end of World War II, the following accidents and incidents have occurred:
- On March 23, 1946, Avro Lancastrian registered the G-AGLX disappearing while flying over the Indian Ocean. The BOAC aircraft is operated by Qantas in Karachi - Sydney part of the airline's two airline services from London to Sydney. It vanished with seven passengers and crew on board between Colombo, Ceylon (now Sri Lanka) and Cocos (Keeling) Islands, about three hours before arriving at Cocos Islands.
- On April 7, 1949, Avro Lancastrian enrolled VH-EAS upon landing in Dubbo, New South Wales during a training flight, causing the equipment to collapse. The plane was destroyed by fire, but the crew was evacuated safely.
- On July 16, 1951, an Australian de Havilland DHA-3 Drover registered VH-EBQ crashed off the coast of New Guinea (in the Huon Bay near the mouth of the Markham River) after the central machining blades failed. The pilot and six passengers inside were killed.
- On September 21, 1951, a De Havilland DH.84 Dragon registered the VH-AXL, crashed in a mountainous area southeast of the Arona in the central plateau of New Guinea, no passengers boarded, pilots were killed.
- On December 13, 1951, a De Havilland DH.84 Dragon listed the VH-URV crashed in a mountain country near Mount Hagen, the central plateau of New Guinea. The pilot and two passengers were killed. To date, this is the last fatal accident that Qantas suffered.
- On August 24, 1960, a Lockheed L-1049 Super Constellation enrolled the VH-EAC falls on a take-off in Mauritius en route to Cocos Islands, Australia. Takeoff was dropped following engine failures, aircraft ran from runway, and destroyed by fire. No casualties.
- On September 23, 1999, Qantas Flight 1, Boeing 747-400 registered VH-OJH, stormed the ground when landing in Bangkok, Thailand, during a massive storm. The plane stopped at the golf course, but without any casualties. The Australian Transportation Safety Bureau criticized many shortcomings in Qantas operations and training.
- On July 25, 2008, Qantas Flight 30, a Boeing 747-400 registered VH-OJK, suffered a crack and decompression aircraft as a result of an explosion of oxygen tank over the South China Sea. On the way from Hong Kong International Airport to Melbourne Airport, the plane made an emergency landing in the Philippines unscathed.
- On October 7, 2008, an Airbus A330-300 enrolled VH-QPA, which traveled from Singapore's Changi Airport to Perth, Western Australia as Qantas Flight 72, suffered a rapid loss of altitude in two unresolved under-ground maneuvers that caused seriously injured while 80 nautical miles (150 km, 92 mi) from Learmonth. The aircraft safely lands in Learmonth, with 14 people in need of air transport with an air ambulance to Perth. A total of 30 others also needed hospitalization, while 30 others suffered injuries that did not require hospitalization. Initial investigation identifies an inertial reference system error in the Inertial Reference Unit Number-1 of the Air Data as a possible origin of the event. When receiving a false indication of a very high attack angle, the flight control system orders the pitch down motion, reaching a maximum of 8.5 degrees below.
- On 4 November 2010, Qantas Flight 32, VH-OQA listed Airbus A380, equipped with four Rolls-Royce Trent 972 engines, suffered an uncontrolled turbine disk failure from its left left engine after taking off from Singapore Changi Airport en route to Sydney. The plane returned to Singapore and landed safely, and all 440 passengers and 29 crew members on board were unharmed.
Squeeze attempt
On 26 May 1971 Qantas received a call from "Mr. Brown" claiming that there was a bomb planted in a Hong Kong jet and claiming $ 500,000 in an unmarked $ 20 note. The caller and threat were taken seriously as he directed the police to the airport locker where the functional bomb was found. Arrangements are made to take money in front of the airline's headquarters in the heart of Sydney's business district. Qantas paid the money and it was collected, after which Mr. Brown calling again, advising the "bomb on the plane" story is a hoax. The preliminary pursuit of the offender was inconsistent with the New South Wales Police Department who, despite being notified of the issue from the moment of the first call, failed to establish adequate oversight of the withdrawal of the money. Directed not to use their radio (for fear of being "heard"), the police can not communicate adequately. Informed by an unidentified informant, police arrested an Englishman, Peter Macari, finding more than $ 138,000 hidden in an Annandale property. Sentenced and sentenced to 15 years in prison, Macari served nine years before being deported to Britain. More than $ 224,000 is still unknown. Telemovie 1990 Call Me Mr. Brown , directed by Scott Hicks and produced by Terry Jennings, is associated with this incident. On July 4, 1997 attempted extortion blackmail was thwarted by police and Qantas security staff.
Controversy
Controversy sex discrimination
In November 2005 it was revealed that Qantas had a policy of not placing adult male passengers in addition to unaccompanied children. This led to allegations of discrimination. The policy was revealed after an incident in 2004 when Mark Wolsay, who sat next to a boy on a Qantas flight in New Zealand, was asked to change a seat with a female passenger. A steward informs him that "it is an airline policy that only allows women to sit next to unaccompanied children". Cameron Murphy of the NSW Council Chair for Civil Liberties criticized the policy and stated that "there is no basis for the ban". He said it was wrong to assume that all adult males posed a danger to children. The policy has also been criticized for failing to consider female perpetrators.
In 2010, when British Airways was successfully sued to change its child seats policy, Qantas argued again that forbidding men sitting next to unaccompanied children, "reflects parents' concerns". In August 2012, controversy reappeared when a male passenger had to swap seats with female passengers after the crew saw him sitting next to an unrelated girl traveling alone. The man feels discriminated against and humiliated in front of other passengers as a possible pedophile. A Qantas spokesman defended the policy consistent with other airlines in Australia and around the world.
Price settings
In 2006 a class action lawsuit, charged with pricing on air cargo shipments, began in Australia. The lawsuit was settled early in 2011 with Qantas agreeing to pay more than $ 21 million to settle the case.
Qantas has pleaded guilty to participating in a cartel that charges air cargo prices. Qantas AirwaysÃ, Ltd. fined CAD $ 155,000 after acknowledging that its freight division set additional fees for cargo exported on certain routes from Canada between May 2002 and February 2006. In July 2007, Qantas pleaded guilty in the United States against pricing and fined. a total of $ 61 million through an investigation by the Department of Justice. The responsible executive was jailed for six months. Other Qantas executives were granted immunity after the airline agreed to cooperate with the authorities. In 2008 the Australian Competition and Consumer Commission fined the airline $ 20 million for violations of measures related to protecting consumers. In November 2010 Qantas was fined 8.8 million euros for its share in an air cargo cartel involving up to 11 other airlines. Qantas was fined NZ $ 6.5 million in April 2011 when pleaded guilty in New Zealand High Court to cartel operations.
The 2011 industrial riots and bases of the fleet
Responding to ongoing industrial unrest over failed negotiations involving three unions (Australian Licensed Aircraft Technicians Association (ALAEA), Australian and International Pilot Association (AIPA) and Australian Transportation Workers Union (TWU)), the company grounded throughout its domestic and international fleets from 5:00 AEDT on October 29th. The employees involved will be locked from 8 pm. AEDT on October 31st. It was reported that the foundation would have a daily financial impact of A $ 20 million. In the early hours of October 31, Fair Work Australia directed that all industrial actions taken by Qantas and the affected unions be immediately terminated. The order was prompted by the federal government amid fears that a long period of time would do significant damage to the national economy, particularly the tourism and mining sectors. The foundation affects about 68,000 customers worldwide.
See also
- Ansett Australia
- List of Australian airlines
- The Double Sunrise
- Carrying in Australia
- Founder of Qantas Inland Museum
References
- Qantas August 2011 Investor Briefing: Building Stronger Qantas Retrieved 25 August 2011
External links
- Official website
- Qantas Facts - Official
- Qantas Ephemera at the National Library of Australia
- Original Qantas Records Book in Queensland State Library
- Map of Qantas's historic flight route
Source of the article : Wikipedia
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